Privacy Policy

THIS DOCUMENT SETS FORTH THE PRIVACY POLICY FOR THE NATIONAL AUTO INSPECTIONS, LLC (D/B/A CARCHEX ("COMPANY", "WE", "US" or "OUR") WEBSITE WWW.CARCHEX.COM ("SITE"). COMPANY VALUES THE PROTECTION OF INDIVIDUAL PRIVACY. THIS PRIVACY POLICY SETS FORTH COMPANY'S PRIVACY POLICY FOR THE SITE, AND GOVERNS THE MANNER IN WHICH COMPANY COLLECTS, USES, MAINTAINS AND DISCLOSES INFORMATION COLLECTED FROM USERS OF THE SITE. BY USING THE SITE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE SITE IN ANY MANNER. THIS PRIVACY POLICY DOES NOT GOVERN PRIVACY PRACTICES ASSOCIATED WITH OFFLINE ACTIVITIES OR ACTIVITIES OCCURRING ON WEBSITES NOT UNDER COMPANY'S CONTROL.

The Information We Collect and How We Use That Information

self-reported data. During your interactions with the Site, including when you provide any self-reported information, Company collects personally identifiable information or other nonpublic personal information from you. The type of self-reported information Company may collect includes, without limitation: First and Last Name; City; State; Address; Zip Code; Work Phone; Home Phone; Email Address and Vehicle Information. We may also collect aggregate, anonymous, statistical data, such as usage, traffic patterns and user demographics based on your self-reported data. We collect this information in order to, among other things, provide you with or assist in the provision of information, services and/or products offered by Company or third parties ("Vendors") by or through the Site.

Electronically Produced Data.

Cookies. Company may use cookies and other tools to collect information about how you use the Site ("Cookie Information"). A cookie is a small, unique text file that a website can send to your computer hard drive when you visit a site. We use both session cookies, which terminate when a user closes his or her browser, and persistent cookies, which remain on the user's computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want Company to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.

Action Tags. We may employ a software technology called action tags (also known as "web beacons", "single pixel gifs", "clear gifs" or "web bugs"), which are similar to cookies, in order to gather information about the Site. Action tags help us identify and track the performance of web pages on the Site, therefore allowing us to measure the performance and quality of the Site and to manage Site content. In addition, Company, its advertisers and/or Vendors may use action tags in emails. This allows us to gauge the effectiveness of certain communications and the effectiveness of marketing campaigns by showing, for example, how many emails have been opened.

IP Addresses. An IP (Internet Protocol) address is a number that is assigned to your computer when you use the Internet. Company collects IP addresses and other technical information about your machine through your web browser such as your operating system, browser type and referring URL for the purposes of, among other things, system administration, to report aggregate information to our advertisers and others, and to ensure the validity of user requests.

Log Files. Like most standard website servers, we gather certain information automatically and store it in log files, which contain information such as, among other things, IP addresses, browser type, operating system, ISP, date/time stamps and referring pages. Among other things, this information allows us to track statistics and trends on an aggregate basis.

Disclosure of Information to Nonaffiliated Third Parties

Company may disclose all of the information described above under the heading "The Information We Collect and How We Use That Information" to other market participants that provide and/or that market consumer services and/or products. These nonaffiliated third parties may include, but are not limited to: (i) Vendors; (ii) retailers; and (iii) direct marketers, including without limitation e-mail marketers. These parties may compensate us for your information. We may also disclose the information to investors, potential investors, business partners and others. To the extent disclosure of any information as provided herein may not otherwise be permitted by law, by submitting any self-reported information to the Site, you consent to such disclosure.

You may opt out of Company's disclosure of your nonpublic personal information to nonaffiliated third parties (other than disclosures required or permitted by law) by following the instructions in the "Opt Out Notice and Opportunity to Opt Out" section of this Privacy Policy.

Maintenance of Information and Security

We maintain physical, electronic and procedural safeguards to safeguard the confidentiality and security of your nonpublic personal information. We utilize what we believe to be industry standard security measures to protect the loss, misuse and alteration of nonpublic personal information under our control, and we limit access to your nonpublic personal information within our organization to those employees who need to know the nonpublic personal information to provide information, services and/or products to you. However, due to the nature of the Internet, computer networks, systems and other factors, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Company to intercept or access transmissions or private communications unlawfully, regardless of our best intentions. As such, we cannot ensure or warrant the security of any information you transmit to us, including without limitation nonpublic personal information.

Other Information

Consent to Receive Notices Via the Site. By submitting any nonpublic personal information to the Site, you are agreeing that Company may deliver all privacy and opt out notices that may be required under applicable law, if any, to you electronically, including via email to the most recent email address you have provided to Company, or via posting on the Site.

Links. The Site may contain links to third party sites at which your personal information is collected and used. Your visit to any third party website is governed by the privacy and other policies applicable to that site. Company cannot control nor is it responsible for any such third party collection or use of your personal information or the content or policies of such sites, and Company expressly disclaims any liability related to such sites.

Web Logs and Other Forums. The Site may offer web logs, web postings, chat rooms, newsgroups or other forums which permit users to interact online. Any information you transmit online in such forums will be made public and Company cannot control nor is it responsible for the use any third party may make of such information.

Privacy Policy Changes. Company reserves the right to change this Privacy Policy at any time at its sole discretion. All Privacy Policy changes will be posted on the Site. Consequently, we recommend that you visit and review this Privacy Policy frequently. The last date on which this Privacy Policy has been updated is noted below.

Limitation of Liability. YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR TERMS OF USE (INCLUDING ANY LIMITATIONS ON DAMAGES CONTAINED THEREIN).

Special Notification for California Residents. California Civil Code Section 1798.83 permits individuals who reside in California and use our Site for private, family or household purposes to request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us at the email address provided below. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to such requests submitted other than to the address specifically referenced in this Section.

Company Contact Information. If you have any questions or comments regarding this Privacy Policy, please email us at feedback@carchex.com or contact us at CARCHEX, 118 Shawan Road, Suite 210, Baltimore, MD 21030  1-877-CARCHEX (1-877-227-2439).

Opt Out Notice and Opportunity to Opt Out

As described above under the heading "Disclosure of Information to Nonaffiliated Third Parties," we may disclose your nonpublic personal information to nonaffiliated third parties. If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties (other than disclosures required or permitted by law), you may opt out of those disclosures at any time, whether before or after you provide us with any nonpublic personal information. In other words, you may direct us not to make disclosures of your nonpublic personal information to nonaffiliated third parties (other than disclosures required or permitted by law).

Please be advised that if you resubmit nonpublic personal information to us after you elect to opt out, you will have to submit a new opt out request with respect to the resubmitted information. Also, once we provide your nonpublic personal information to a nonaffiliated third party, we cannot control how those third parties will use your nonpublic personal information; as a result, your election to opt out will not affect use by such third parties of previously disclosed nonpublic personal information.

If you wish to opt out, click here.