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6 Things to Know About the Best Extended Warranty Providers

Everyone wants the best extended warranty available. Before buying though, it is important to consider a range of providers, coverage choices, and prices.

Not all extended warranty providers are the same. As you search to find the best extended warranty for your car, you’ll need to consider several important factors about the company. Here are the six most important things to consider before you purchase a plan.

1. Company Experience

It’s good to choose a company that has many years of experience providing the best extended warranty options. Not only will an experienced company be able to provide more coverage options, but they also will have good relationships with repair shops across the country and other prominent auto industry experts.

2. Better Business Bureau Accreditation

If a company is accredited by the BBB, you can be sure they’re committed to resolving any customer complaints in good faith.

3. Better Business Bureau Rating

In addition to accreditation, the BBB rates businesses based on customer experience and other factors. An A+ rating from the BBB means the company has proven to provide top-notch customer service, has few BBB complaints, and follows legal and ethical business practices.

4. Whether the Plan Is Insured

The best extended warranty will come backed by an insurance company. If a plan is underwritten by an insurance company, you’ll know your vehicle is protected with adequate funds to pay claims.

Additionally, contract fees will be based mostly on potential claims costs, so you can be sure your warranty company isn’t exploiting you with expensive service contract premiums.

5. Outside Endorsements

Having outside endorsements or partnerships in the auto industry can tell you the reliability and trustworthiness of a service contract provider. Choose a company that has been endorsed by other respected auto industry leaders.

6. Better Business Bureau Complaints

The less complaints a company has, the better their commitment to customer satisfaction. In addition to the number of complaints, you should consider how the company responds to existing complaints and whether complaints are resolved.

To make things easy for you, we have compiled a list of the six best extended warranty providers: CARCHEX, Liberty Bell Auto Protect, AutoAssure, Concord Auto Protect, Endurance, and Protect My Car.

What to Look For in an Extended Warranty Contract

The best extended warranty for your car will tell you exactly what you get with the warranty, without hiding fees or exclusions. It should be straightforward and easy to understand. In other words:

  • It clearly states which repairs are covered and which are not.
  • Additional surcharges for special vehicle features are clearly listed.
  • The beginning and end of the policy is indicated.
  • It clearly states which repair shops are approved.
  • It states a clear process for addressing any service mishaps.
  • The warranty is transferable to a new owner if you sell the car.
  • It allows the policy to begin in the first 30 days of signing the contract.
  • There’s a 30-day money back guarantee if you’re a new customer.
  • The price and additional recurring charges, like deductibles, if any, are clearly stated.

The best warranty will be serious about covering your needs — presenting all terms up front, in language everyone can understand. The company should offer a wide range of plans to fit a wide range of customers.

In addition to what’s in the contract, the best extended warranty comes from companies that focus on customer service and the customer experience. The companies that empower customers with honest and accurate information are the best options. Also, you can always check online reviews and rankings to find the best warranty.

CARCHEX Offers Superior Service

When you come to CARCHEX for the best extended warranty, we promise to avoid haggling with you and give you the best possible price we can. Not only does CARCHEX offer a great selection of plans and terms, but we sell plans insured for your protection.

CARCHEX boasts an A+ customer service rating and accreditation from the Better Business Bureau since 2009. We also have a top-rated service reputation on ThoroughlyReviewed and with our long list of partners, including Kelley Blue Book, CARFAX, Edmunds.com, Royal Administration Services, and more.

Our Extended Vehicle Protection Plans

Below is a look at the five levels of coverage available from CARCHEX. Note there are several protection plan options within each of these levels, giving you plenty of coverage options.

  • Titanium: Titanium plans provide the highest level of protection with comprehensive bumper-to-bumper coverage. Only a limited number of parts are excluded.
  • Platinum: A great choice for car owners who want value and a high level of coverage, Platinum plans offer named component coverage on hundreds of vehicle parts and systems.
  • Gold: Gold-tier vehicle service contracts provide comprehensive coverage for cars with higher mileage, such as 60,000 miles or above.
  • Silver: Comparable to a “powertrain plus” plan, Silver plans provide coverage for the major systems of your car.
  • Bronze: Bronze plans are ideal for anyone looking for basic coverage over the most expensive car repairs.
CARCHEX Vehicle Protection Plans

Why Choose CARCHEX?

In addition to a wide range of plan tiers and coverage options, you can rest easy knowing your vehicle is protected by a company that has your best interest in mind. We provide all of our customers with the best extended warranty service and benefits.

  • Customer Satisfaction: We believe in being the best overall option for our customers by providing “Customer Experience Above All.”
  • 30-Day Money-Back Guarantee: We are confident in our services and products, so if you didn’t get the best extended warranty for you, we’ll give you your money back.
  • Affordable Options: We work with service contract companies directly to get you the best price on an extended warranty. We also offer monthly payment plans that are more affordable than an expensive repair bill. Our deductibles are flexible, giving you option to pay $0 or to increase the deductible to lower your premium.
  • No Waiting for Reimbursements: We pay claims directly to the repair facility, so you don’t have to spend your money and then wait around for a reimbursement check.
  • Roadside Assistance: CARCHEX also provides additional benefits—including rental cars, trip interruption services, gas delivery, and more.
  • Coverage for Most Vehicles: CARCHEX offers some of the best extended warranties for new, used, pre-owned, high-mileage, and even some luxury vehicles. That means if you have a new car still under its original warranty and aging vehicle past its prime, we can be your extended warranty provider for both vehicles. You don’t have to use two different manufacturers or companies.
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What People Ask About Extended Warranties

Are extended car warranties worth it?

If you find an affordable extended car warranty, the peace of mind is almost always worth the cost. If a breakdown occurs and you need to use your service contract, you may save yourself hundreds, if not thousands, in car repair bills. This can be much more manageable than paying for an expensive repair all at once.

What is the best warranty for Mercedes-Benz and other luxury brands?

The best extended warranty for luxury car brands like Mercedes-Benz, BMW, or Audi, or  is going to be able to cover the common expensive repairs that luxury cars face. Many repairs for luxury brands are much more expensive than other brands. Depending on the reliability of your brand, you may have necessary repairs sooner than you think. Before you commit to a luxury vehicle, make sure you check out the reliability of that brand on sites like J.D. Power, Consumer Reports, and RepairPal. For example, J.D. Power publishes an annual U.S. Vehicle Dependability Study℠ that ranks brands based on number of repairs per 100 vehicles.

What is the average cost of an extended car warranty?

Vehicle service contract pricing can vary greatly depending on certain factors for your vehicle. For example, a car that’s only a few years old with less than 25,000 miles will cost less to protect than an older model with over 100,000 miles. From a dealership, an extended warranty usually costs between $1,000-$1,500, but a reputable third-party extended warranty provider like CARCHEX is usually more affordable for the same car.

Can you negotiate the price of an extended car warranty?

If working with a dealership or some third-party providers, you can usually haggle to get a slightly better price. However, you can skip the negotiations by choosing the best extended warranty form CARCHEX. We ensure you’ll get the best price without the need to haggle.

Getting a free online quote is fast and easy or call CARCHEX at 866-261-3457 to speak to a vehicle protection specialist and find the best extended warranty today.

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Sources:

FTC: https://www.consumer.ftc.gov/articles/0054-auto-service-contracts-and-warranties

Better Business Bureau: https://www.bbb.org/greater-maryland/business-reviews/extended-warranty-contract-service-companies/carchex-in-hunt-valley-md-23015869

Thoroughly Reviewed: https://thoroughlyreviewed.com/car-warranty/carchex-reviews/

J.D. Power: https://www.jdpower.com/business/press-releases/2020-us-vehicle-dependability-study

Money Crashers: https://www.moneycrashers.com/extended-car-warranty/

Edmunds.com: https://www.edmunds.com/auto-warranty/how-to-get-the-best-price-on-an-extended-car-warranty.html

CARCHEX 118 Shawan Road, Suite 210 Baltimore, MD 21030 (FL License # E155490)

© 2018 Carchex. All rights reserved.

We proudly offer the CARCHEX No-Haggle, Lowest Price Everyday Guarantee™ for all of our auto warranty and car inspection programs.
Consistent with consumers’ understandings and expectations of the market in which CARCHEX operates, CARCHEX uses the terms “warranty”; “extended warranty”, “extended auto warranty”, “extended service protection plan” and similar terms to describe the more technical term “vehicle service contracts”. For more information, see this FTC link or learn more here or by reviewing CARCHEX’s website.
CARCHEX markets and sells extended warranties on behalf of third party extended warranty providers, and your extended warranty will be between you and the provider. This website site is intended solely for the purpose of providing general information regarding the purchase of extended warranties. Specific contract terms, rates, taxes, fees and other charges are determined upon validation of vehicle information and acceptance by the extended warranty provider, for which CARCHEX is not responsible. Extended warranties may not be sold where prohibited by law.
CARCHEX 118 Shawan Road, Suite 210 Baltimore, MD 21030 (FL License # W469753)
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