Edmunds Price Promise®

Price Promise Vehicle Protection Products

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icon-contract30-Day/1,000 mile Exclusionary
Vehicle Service Contract (View Sample Declarations Page)

1-Year Roadside Assistance Program

Protection Plans Provided by CARCHEX — An A+ Rated, nationally trusted provider of aftermarket vehicle protection products
Underwritten by Wesco Insurance (Am Trust)

Why CARCHEX and Edmunds?

CARCHEX is one of the largest providers of Extended Vehicle Protection with over 15 years of protecting customers. This allows us to work with the top administrators in the industry to provide the highest level of coverage at the lowest possible price for extended vehicle protection.

Edmunds is proud of their hard work, both for car shoppers and the good people of the automotive industry. Edmunds is one of the most beloved and well-known automotive resources of the 21st century providing great data, reviews and advice.

1-Year roadside assistance includes: 

  • Towing
  • Mechanical First Aid
  • Tire Change Services
  • Fluid Delivery
  • Batter Service
  • Lost key/Lockout Service
  • Fuel Delivery

Coverage for the following systems:

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  • Engine
  • Transmission
  • Drive Axle
  • Electrical
  • Suspension
  • Brakes
  • Air Conditioning
  • Steering

Roadside Network: logo-nsd

NSD maintains a comprehensive network of towing and roadside assistance service providers. NSD also manages and controls networks for Paintless Dent Repair (PDR) Technicians, Glass Repair and Replacement Specialists, Alloy Wheel Repair Experts, and Vehicle Inspection Services. These networks allow NSD to offer a customer experience that is world class, while maintaining the most competitive prices in the industry.

CARCHEX is a leading provider of consumer after-market vehicle protection products

  • A+ rated and accredited by the Better Business Bureau
  • Located in Baltimore, MD
  • In business since 1999
  • Trusted vehicle protection partner for partner-edmunds, logo-carfax-sm and many more

Frequently Asked Questions

The 30 Day Vehicle Protection Plan and 1-Year Roadside assistance program start the date the customer completes the enrollment form.
The program is an Exclusionary program. It covers everything on the vehicle with the exception of items listed below:

  • Anti-theft systems
  • Battery
  • Body panels
  • Bolts, nuts and fasteners unless needed in conjunction with a covered repair
  • Brake lining and brake pads
  • Catalytic converter
  • Coolant hoses and drive belts
  • Drums and rotors except when damaged by a covered part
  • Exhaust system
  • Glass and any treatments or chemicals related to any glass
  • Lenses
  • Light bulbs
  • Manual transmission clutch components
  • Moldings/weather strips
  • Paint
  • Passive or active safety and restraint systems, and any sensors and/or components related to those systems
  • Radio/speaker equipment
  • Recreational vehicle equipment
  • Remote controls, key fobs or keyless components
  • Sealed beams
  • Sheet metal/bumpers
  • Shocks and struts
  • Spark plugs and wires
  • Suspension air bags
  • Telephones, satellite services or systems
  • Televisions
  • Tires/wheels/wheel covers
  • Trim
  • Upholstery/convertible and vinyl tops
  • Video entertainment and/or gaming systems
  • Wiper blades
There are no limits on number of claims during the 30 day/1,000 mile period.
The Edmunds Vehicle Protection Plan covers any vehicle with up to 120,000 miles and less than 20 years old at time of enrollment except ineligible vehicles listed below.

INELIGIBLE VEHICLES: Alfa Romeo, Aston Martin, Bentley, Daewoo, Ferrari, Fisker, Lamborghini, Land Rover, Lotus, Maserati, Maybach, McLaren, Peugeot, Porsche, Renault, Rolls-Royce, Tesla, Exotic, Salvage Title, Police, Postal, Taxi, Emergency Vehicles, vehicles which cannot pass a legal safety inspection, e.g. has non-functioning brakes, etc., 10-cylinder vehicles, 12-cylinder vehicles and the following models: Acura NSX, Audi A8, Audi R8, Audi RS 5, Audi RS 7, Audi TT RS, BMW ALPINA B6, BMW ALPINA B7, BMW i8, BMW M5, BMW M6, BMW M6 Gran Coupe, Cadillac CTS-V, Cadillac CTS-V Coupe, Cadillac CTS-V Wagon, Chevrolet Corvette Stingray, Chevrolet SS, Chevrolet SSR, Dodge SRT Viper, Dodge Viper, Ford Mustang SVT Cobra, Ford Shelby GT500, Ford Transit Connect, Ford Transit Van, Ford Transit Wagon, Mazda RX-8, Mercedes-Benz G-Class, Mercedes-Benz SLS AMG, Mercedes-Benz SLS AMG GT, Mercedes-Benz Sprinter, Mitsubishi 300GT, Nissan GT-R, Nissan NV, Plymouth Prowler, Pontiac GTO.

The Edmunds Used+ customer receives fulfillment information electronically at time of enrollment. This includes a pdf version of the contract as well as a printable declarations page with contact phone numbers for their warranty and roadside programs.
There is a $100 deductible per visit.
The customer is responsible for the deductible only for a covered repair.  There isn’t a deductible for a non-covered repair; however the customer is responsible for the full repair cost if they choose to have the work performed. 
If the repair is covered by the warranty, the diagnostic fee is covered as well.  If the repair is NOT covered by the warranty the customer is responsible for the diagnostic fee even if they choose to not move forward with the repair out of their own pocket.
The customer can take the vehicle to any licensed repair facility in the U.S. or Canada.
The claims are paid directly to the dealer over the phone via corporate credit card.
Yes, for every 4 hours of labor work the customer receives 1 day of car rental.
The customer is entitled to one (1) service per 72 – hours and five (5) services per year.  Services available at no cost are: a tow up to 25 miles; battery jumpstart; flat tire change; fuel delivery (customer responsible for the actual cost of the delivered materials); locksmith.
Edmunds Used + customers receive a dedicated toll free number to utilize the Roadside Assistance. Service is available 24/7, 365 days a year.

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CARCHEX named to Inc. 5000 for 5 consecutive years award-topworkplace CARCHEX awarded 5-star rating with Top Consumer Reviews for 6 consecutive years CARCHEX rated Best Extended Warranty For Used Cars by BestReviewsHub.com for 2 consecutive years award-healthiest CARCHEX ranked in 50 Best Companies To Sell For by Selling Power CARCHEX named 2017 pick by ThoroughlyReviewed.com CARCHEX presented with silver Golden Bridge award

Don't Just Take Our Word For It... These Top Brands Trust and Recommend CARCHEX

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CARFAX, a valued CARCHEX partnerRepairPal, a valued CARCHEX partnerCarAdvise, a valued CARCHEX partnerpartner-allstateNEA Member Benefits, a valued CARCHEX partneredmunds.com, a valued CARCHEX partnerVehicle Protection Association, a valued CARCHEX partnerAnswer Financial, a valued CARCHEX partner

30 Day Vehicle Protection Plan not eligible on vehicles with over 120,000 Miles or greater than 20 years at time of enrollment.

Ineligible vehicles: Alfa Romeo, Aston Martin, Bentley, Daewoo, Ferrari, Fisker, Lamborghini, Land Rover, Lotus, Maserati, Maybach, McLaren, Peugeot, Porsche, Renault, Rolls-Royce, Tesla, Exotic, Salvage Title, Police, Postal, Taxi, Emergency Vehicles, vehicles which cannot pass a legal safety inspection, e.g. has non-functioning brakes, etc., 10-cylinder vehicles, 12-cylinder vehicles and the following models: Acura NSX, Audi A8, Audi R8, Audi RS 5, Audi RS 7, Audi TT RS, BMW ALPINA B6, BMW ALPINA B7, BMW i8, BMW M5, BMW M6, BMW M6 Gran Coupe, Cadillac CTS-V, Cadillac CTS-V Coupe, Cadillac CTS-V Wagon, Chevrolet Corvette Stingray, Chevrolet SS, Chevrolet SSR, Dodge SRT Viper, Dodge Viper, Ford Mustang SVT Cobra, Ford Shelby GT500, Ford Transit Connect, Ford Transit Van, Ford Transit Wagon, Mazda RX-8, Mercedes-Benz G-Class, Mercedes-Benz SLS AMG, Mercedes-Benz SLS AMG GT, Mercedes-Benz Sprinter, Mitsubishi 300GT, Nissan GT-R, Nissan NV, Plymouth Prowler, Pontiac GTO.

This site uses the terms “Warranty”, “Extended Warranty”, “Extended Service Protection Plans”, “Vehicle Service Contract” and “Vehicle Protection Plan” as equivalents for marketing purposes only. All sales are subject to the terms located within the Extended Warranty Provider’s Vehicle Service Contract. Contracts will not be accepted where prohibited by law. This site is intended solely for the purpose of providing general information regarding the purchase of an extended warranty. Exact contract terms and rates are determined upon validation of vehicle information and acceptance by the Extended Warranty Provider. Pricing, specifications, availability, and terms of offers may change without notice. Taxes, fees and other charges may apply. CARCHEX cannot be held responsible for pricing or other errors, omissions, or consequences of misuse of site and its functions.

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