Contact CARCHEX

Get In Touch

Our team is here to help with questions about your vehicle service contract quote, coverage, claims, account details, or general inquiries. Whether you’re an existing customer or simply looking for information about a quote, we’re happy to guide you in the right direction. Fill out the form below or reach out directly, and a CARCHEX representative will respond as soon as possible.

Person holding a clipboard inspecting a vehicle in a showroom

Customer Service

800-886-3260

Monday – Friday
7:00am – 6:00pm CST

Saturday
8:00am – 3:00pm CST

Claims

1-888-973-0758

Monday – Friday
7:00am – 6:00pm CST

Saturday
8:00am – 3:00pm CST

Baltimore:
Monday – Friday
8:00am – 3:00pm CST

    Sales

    800-886-6085

    Monday – Friday
    9:00am – 7:00pm CST

    Saturday
    9:00am – 2:00pm CST

    Payment Processing

    800-886-6173

    Monday – Friday
    9:00am – 6:00pm CST

    Saturday
    8:00am – 3:00pm CST

    Headquarters

    877-CARCHEX

    Monday – Friday
    9:00am – 6:00pm CST

    118 Shawn Rd.
    Suite 210
    Baltimore, MD 21030

    CARCHEX App

    Get Support Wherever You Go

    The CARCHEX app allows you to access your account, coverage details, and repair shops. Everything you need to keep your car running smoothly is right in your pocket.

    Download The App


    App Store


    Google Play

    Call 877-CARCHEX

    Our vision goes beyond selling protection plans; it’s about protecting people. We’re dedicated to promoting safer roads and working with organizations that promote safe driving. Since 2014, we’ve contributed more than $11,000 to MADD and continue to support safe driving awareness.

    CARCHEX Opportunities

    Current Position Openings

    Explore our current position openings to find a role that matches your skills and career goals. We’re always looking for talented individuals who are ready to contribute, grow, and make an impact. Browse available opportunities and take the next step toward joining our team.