Great Pricing meets Great Service
Most people purchase their auto warranty protection plans from an automobile dealer. At the dealer there is often little choice, high markups, plenty of haggling and lots of pressure. CARCHEX offers a better way through its consultative customer experience. CARCHEX leverages its immense buying power to secure the most competitively priced, quality programs on the market. Our customized quoting process matches the best plan to each customer’s driving habits and budget. This translates to great savings and great benefits for our customers each and every day. Click here to get started.
24/7/365 CARCHEX Direct Quote Engine
Our innovative CARCHEX Direct instant quoting system allows customers to speak with a CARCHEX Extended Vehicle Protection specialist and simultaneously view online the same coverage information as the protection specialist. Customers can also perform product comparisons, view contracts, and access auto warranty benefits and features at the click of a button while speaking to a specialist. Customers can complete their purchase via phone during business hours or online 24 hours a day, 7 days a week, 365 days a year.
Affordable Payment Plans
CARCHEX offers flexible and affordable payment plans with its Extended Vehicle Protection plans. This is a great benefit for our customers who can afford a low monthly payment but would have trouble paying for an untimely $3,000 transmission repair.
Choose Your Own Repair Facility
When your vehicle needs repair, you choose the licensed repair facility of your choice (dealership, local mechanic, or national chain such as Goodyear, Firestone or Pep Boys). With over 30,000 repair facilities in the US, you’re sure to find one located near you.
Claims Paid Directly to the Repair Facility
With CARCHEX Extended Vehicle Protection, covered claims are paid by the provider directly to the repair facility. No need to wait for reimbursement. It’s fast, easy and convenient.
Best Pricing and 30-Day Money Back Guarantee
We proudly offer a “No Haggle, Low Price, Every Day Guarantee™” as well as a risk-free, 30-day Money Back Guarantee period with each Extended Vehicle Protection plan. If you are not satisfied for any reason with the contract that you have purchased, you may contact CARCHEX within 30 days for a full refund of the purchase price.*
Peace of Mind Programs and Other Extended Auto Warranty Benefits
CARCHEX offers programs which include additional great benefits such as Emergency Roadside Assistance, Rental Car Benefits, Towing Benefits and Trip Interruption Benefits. Ask your representatives for additional details on how this can benefit you.
Commitment to Service
Our Brand Promise to you is “Customer Experience Above All,” which means our dedicated team works hard every day to make sure our customers’ needs are being met. As a result, we proudly boast a 99.9% Customer Satisfaction Rate. By maintaining a decade-long commitment to providing excellent customer service, CARCHEX has earned an A+ Rating and Accreditation with the Better Business Bureau.
*Refund methods vary by state. See extended service plan for complete details, including refunds, exclusions and limitations