Prevent Further Damage by Taking Immediate Action

If the vehicle requires towing, please contact the Roadside Assistance number listed on your contract.

Take the Vehicle to the Repair Facility of Your Choice

CARCHEX Vehicle Protection Plans are accepted at any licensed repair facility nationwide. Learn how to find a repair facility or ASE certified mechanic.

Authorize the Repair Facility to Diagnose the Vehicle

Have Repair Facility Contact Claims Department and Receive Approval

The repair facility will receive an authorization number for the covered auto warranty repairs. Authorization must be obtained prior to completing the repair. Payment to the shop will be provided via credit card upon completion of the repair.

Pay Applicable Deductible and Pick Up Vehicle

Claims AdministratorIf Your Contract Starts WithClaims Phone Number
Administration PlusOCC1-800-871-0467
Alpha Warranty Services5221-800-662-5519
American Guardian Warranty ServicesSDR11-800-579-2233
Assurant Solution801, 8021-866-305-4276
Century Warranty ServicesB0011-866-732-8503
Enterprise Financial Group90051-800-527-1984
National Administration Services Co.BAA1-877-356-1500
Old RepublicCCTS1-800-354-3953
Royal Administration Services137, 491, 611, 642, 734, 820, RAD, SAD1-800-871-0467
Vemeco/Warrantech149, 125, 9301-800-723-5475