Contact CARCHEX

Get In Touch

Our team is here to help with questions about your vehicle service contract quote, coverage, claims, account details, or general inquiries. Whether you’re an existing customer or simply looking for information about a quote, we’re happy to guide you in the right direction. Fill out the form below or reach out directly, and a CARCHEX representative will respond as soon as possible.

Person holding a clipboard inspecting a vehicle in a showroom

Customer Service

800-886-3260
Monday – Friday 7:00am – 6:00pm CST
Saturday 8:00am – 3:00pm CST

Claims

888-973-0758
Monday – Friday 7:00am – 6:00pm CST
Saturday 8:00am – 3:00pm CST

Sales

800-886-6085
Monday – Friday 9:00am – 7:00pm CST
Saturday 9:00am – 2:00pm CST

Payment Processing

800-886-6173
Monday – Friday 9:00am – 6:00pm CST
Saturday 8:00am – 3:00pm CST

    Send Us a Message

    Headquarters

    877-CARCHEX
    Monday – Friday
    9:00am – 6:00pm CST

    118 Shawn Rd. Suite 210
    Baltimore, MD 21030

    CARCHEX App

    Get Support Wherever You Go

    The CARCHEX app allows you to access your account, coverage details, and repair shops. Everything you need to keep your car running smoothly is right in your pocket.

    App Store
    Google Store

    Customer Portal

    For Your Convience

    The Customer portal is your one-stop self-service shop. Manage your coverage, start a claim, get roadside help, and connect with customer support – all in one convenient place.

    Sign Up or Log In

    CARCHEX App

    Get Support Wherever You Go

    The CARCHEX app allows you to access your account, coverage details, and repair shops. Everything you need to keep your car running smoothly is right in your pocket.

    App Store
    Google Store

    Customer Portal

    For Your Convience

    The Customer portal is your one-stop self-service shop. Manage your coverage, start a claim, get roadside help, and connect with customer support – all in one convenient place.

    Sign Up or Log In