Many in the auto industry take advantage of consumers’ lack of knowledge, using technical terms and mechanical jargon to confuse and intimidate their customers. CARCHEX aims to provide easy-to-follow information and connections that allow customers to prolong the life of their vehicle. CARCHEX rip offs don’t exist, but there’s no shortage of unscrupulous characters out there looking to make a profit at the expense of their customers. By helping consumers bypass potential scams and better understand their warranty options, our company helps to offset some of the dishonest behavior in today’s automobile industry.
Based on the Better Business Bureau’s ratio of complaints per customers, CARCHEX has earned a 99.9% Customer Satisfaction Rating over the past three years. Without fail, we consistently strive to provide comprehensive vehicle inspection reports and used car warranty options that empower our clients. The Better Business Bureau has awarded CARCHEX with an A+ Rating and Accreditation, because it knows that we have built our brand on the promise of placing customer experience above everything else we do.
The CARCHEX website features 24/7 services that allows each client to file claims at any time of the day, easily locate certified mechanics or repair facilities, get answers to an extensive list of frequently asked questions, and check the status of a vehicle inspection report. Though we can’t force others in the industry to play fair, we can provide our customers with trusted advice and service that can ease the stress and burden of vehicle repair and maintenance.
