CARCHEX has won a Golden Bridge Award for Customer Service for three consecutive years.
CARCHEX has earned the prestigious Silver status in the Golden Bridge Awards® for its customer service department. CARCHEX has won a Golden Bridge Award for customer service for three consecutive years.
The coveted annual Golden Bridge Awards program encompasses the world’s best in organizational performance, innovations, products and services, executives and management teams, women in business and the professions, innovations, best deployments, product management, public relations, marketing, corporate communications, international business, and customer satisfaction programs from every major industry in the world. Organizations from all over the world are eligible to submit nominations including public and private, for-profit and non-profit, largest to smallest and new start-ups.
CARCHEX is the industry-leading provider of direct to consumer automotive products and services. In the past year, its customer service department has continued to improve customer satisfaction by increasing on-call resolutions and reducing customer hold times and transfers. The department is credited with helping CARCHEX maintain its A+ rating with the Better Business Bureau and industry-low complaints.
“It’s an honor to be recognized by the Golden Bridge Awards for having one of the best customer service departments in business,” said CARCHEX CEO Jason Goldsmith. “Not only is this a testament to CARCHEX’s commitment to putting customer experience above all but a real reflection of the work our staff does every day.”
Winners will be honored in San Francisco on Monday, September 18, 2017 during the annual Red Carpet Golden Bridge Awards Ceremony.