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CARCHEX® Steps to Success Select Inspect Purchase Protect

How it works:

  • Buyer and Seller Agree to Terms
    Both parties agree to terms of the transaction, which includes a description of the merchandise, sale price, number of days for the Buyer's inspection, and any shipping information.
  • Buyer Pays Escrow.com
    The Buyer submits an available payment option. Escrow.com verifies the payment.
  • Seller Ships Merchandise
    Upon payment verification, the Seller is authorized to ship merchandise and submit tracking information. Escrow.com verifies that the Buyer receives the shipment.
  • Buyer Accepts the Merchandise
    The Buyer has a set number of days for an inspection and the option to accept or reject the merchandise.
  • Escrow.com Pays the Seller
    Escrow.com pays the Seller by the method selected by the Seller. The transaction is complete.

In conjunction with Escrow.com, CARCHEX can reduce the potential risk of fraud by acting as a trusted third party that collects, holds and disburses funds according to Buyer and Seller instructions. Escrow services are provided by a licensed and regulated escrow company.

When to use escrow:
Escrow is well-suited for items purchased on auction sites, automobiles, motorcycles, domain names, jewelry, specialized computer equipment, and other high-ticket items.

When to use another payment service:
If you know and trust the other party
involved in the transaction.