Videos Inform Consumers when to Say, “That’s a Dealbreaker!”

HUNT VALLEY, MD — (Apr 25, 2011) — CARCHEX, the industry-leading provider of extended auto warranties announced the launch today of a new video series, Dealbreakers, with a mission to educate consumers about deceptive and high-pressure sales tactics in the extended car warranty industry.

The videos can be seen on a new blog launched by CARCHEX today, which can be found here.

CARCHEX CEO Jason Goldsmith said the video series is designed to protect consumers and “pull back the curtain to expose scams and deceptive business practices that you should look out for.”

The online video series protects consumers by showing them exactly how some unscrupulous providers will go to any length to make a deal. When a consumer hears one of these tactics, he or she will know to say, “that’s a Dealbreaker!”

Examples include:

  •     Refusing to show customers the actual contracts before they buy.
  •     Threatening to put consumers on a so-called “black list”.
  •     Providing false deadlines.
  •     Failing to accurately explain why the business has a poor BBB rating or has changed its name frequently.

“At CARCHEX, our brand promise is Customer Experience Above All,” added Goldsmith. “We educate consumers to help them find a policy that provides protection and peace of mind. Unfortunately, many of our competitors have sullied the industry by doing anything and everything to make a sale. With Dealbreakers, we are saying ‘enough is enough.’ It’s time for the industry to clean up its act.”

[separator style_type=”single” top_margin=”20″ bottom_margin=”20″ sep_color=”” icon=”” width=”” class=”” id=””]

CARCHEX is the premier provider of direct-to-consumer automotive products and services including auto warranty, pre-purchase inspections, auto insurance, auto financing and car buying. The company serves as a consumer advocate throughout all stages of the car buying, selling and ownership process. Protecting automotive consumers for over 14 years and providing exceptional customer service has translated into an A+ Rating with the Better Business Bureau. To learn more about CARCHEX and to Get Protected, visit