It's a pretty common trap for consumers to find themselves in when they buy a warranty. They sign the contract before they clearly understand the car warranty information. Then, when they have to make a claim, they discover that for some reason, the warranty provider won't cover the claim. These contracts should not be hastily [...]
Fall is the time of year when car dealerships start to offer “EVERYTHING MUST GO” sales in order to clear off their lots for the next year’s models. Kelli Grant, Senior Consumer Reporter for SmartMoney.com tells CBS News Correspondent Terrell Brown that this year car buyers will face a different sale situation than usual. According [...]
In the CARCHEX series finale of “Stump Pat” we meet a Baltimore local named Libby. A friend of Libby’s recently told her that she can get more fuel for her money if she fills her gas tank up when the air temperature is cooler. The reason being that cold gas is denser than warm gas. [...]
Passing the driving test for the first time and getting a new car is an exciting and thrilling occasion in a teenager’s life. Most of us can remember the freeing feeling we felt when we could finally drive ourselves wherever we wanted. In our 6th episode of “Stump Pat” we meet the youngest of our video [...]
In this week’s episode of the CARCHEX video series, “Stump Pat” we remain on the hunt for real people with real questions for MotorWeek’s “Master Technician” Pat Goss. In our travels we meet Matt from Philadelphia, who can’t seem to get his power windows to work right. Can “America’s Trusted Mechanic” stay grounded and figure [...]
In this week’s episode of the CARCHEX video series, “Stump Pat” we remain on the hunt for real people with real questions for MotorWeek's “Master Technician” Pat Goss. Once again, the CARCHEX team hits the Inner Harbor in Baltimore, Maryland on the hunt. Here, we meet Will from Maryland. With summer behind us, Will is [...]
In this week’s episode of the “Stump Pat,” we remain on the hunt for real people eager to help us stump MotorWeek's “Master Technician” Pat Goss with their automotive questions. Only a TRUE car expert would know the answers to the kind of complicated and detailed questions CARCHEX fans are asking! CARCHEX found Nick from [...]
For many people, handling the claims process with auto warranty companies is like pulling teeth. It can seem like a long and grueling process that leads to being told that you aren't covered. Some perfectly legitimate car warranty businesses have been accused of being scams, frauds or cheats for no other reason than the customer [...]
While shopping for a used car, Joe from Rochester, New York came across a couple of good looking prospects. The two cars were located close to each other, but were about three and a half hours away from his home. Joe did some research online on out of state car buying and found CARCHEX. The [...]
In Episode 2 of our “Stump Pat” video series, we continue our quest to stump America’s Trusted Mechanic, Pat Goss with the toughest car care questions from real people we meet. While walking around Baltimore Maryland’s Inner Harbor, our CARCHEX host finds Mark Barker, visiting Maryland all the way from Nashville, Tennessee. The drive from [...]
